Official product information
MemoFlow Refund Policy
MemoFlow refunds follow the guarantee printed on the listing. Call the order desk and have your order ID ready, mail the bottles with tracking to 712 Fifth Avenue, Floor 8, New York, NY 10019, and the refund is issued 3–5 business days after credit.
Refund policy summary
| Policy point | Detail |
|---|---|
| Window | As printed on the listing |
| Start a claim | Call the order desk (number in the footer) |
| Return address | 712 Fifth Avenue, Floor 8, New York, NY 10019 |
| Include | Full name, email, order ID |
| Return shipping | Buyer pays; use tracking |
| Refund issued | 3–5 business days after credit |
| Shows on card | A further 5–10 days |
How to return an order
Call the order desk
Phone the order desk and have your order ID ready. Ask for the guarantee window printed on your listing.
Pack the bottles
Add a note with your full name, email and order ID.
Ship with tracking
Mail it to 712 Fifth Avenue, Floor 8, New York, NY 10019. You pay postage.
Wait for the credit
The refund is issued 3–5 business days after the return is credited.
See it on your card
Allow another 5–10 days.
Changes and cancellations
Call the order desk as soon as you can. Once an order ships, it usually has to be returned instead.
| Situation | Best step |
|---|---|
| Wrong pack | Call before it ships |
| Duplicate order | Call with both order IDs |
| Unknown charge | Call before disputing with your bank |
Our role
Thememoflow is an information site run by a USA authorized MemoFlow retailer. Orders and refunds are handled by the BuyGoods order desk.
Refunds: questions
More answers on the full FAQ page.
How does the guarantee work?
The money-back guarantee is as printed on the listing; the number of days is not published here. Call the order desk and have your order ID ready.
Where do I send a return?
712 Fifth Avenue, Floor 8, New York, NY 10019. Include full name, email and order ID.
Who pays return shipping?
The buyer. Use a tracked service.
How long does a refund take?
3–5 business days after the return is credited, then 5–10 days to show on your card.
How do I contact MemoFlow support?
Call the order desk about an existing order or a refund; the number is in the site footer. The website inbox cannot see orders.
Ready to try MemoFlow?
Pick a pack and see the price at checkout. The money-back guarantee is as printed on the listing. Questions first? Every desk is listed on the contact page.
Sold through a USA authorized MemoFlow retailer. This site is not the manufacturer and earns when you buy.