Official product information
Contact MemoFlow
For tracking, changes and refunds on a MemoFlow order, call +1 (302) 200-3480; new orders go through the order buttons on this site. For website questions, email [email protected] (Mon–Fri, 9:00 am–5:00 pm ET); it cannot see orders. Office: 1 Hudson Square, Floor 8, New York, NY 10013. Returns: 712 Fifth Avenue, Floor 8, New York, NY 10019.
Contact details
Order help and refunds
Phone: +1 (302) 200-3480
BuyGoods order desk.
Website questions
Email: [email protected]
Mon–Fri, 9:00 am–5:00 pm ET. Cannot see orders.
Office
1 Hudson Square, Floor 8, New York, NY 10013, USA
Returns
712 Fifth Avenue, Floor 8, New York, NY 10019, USA
Full name, email and order ID inside.
Which contact to use
| I want to… | Use |
|---|---|
| Place an order | The order buttons on this site |
| Track | +1 (302) 200-3480 |
| Change or cancel | +1 (302) 200-3480 |
| Refund | +1 (302) 200-3480 |
| Return bottles | 712 Fifth Avenue, Floor 8, New York, NY 10019 |
| Report a site error | [email protected] |
| Press or privacy | [email protected] |
Before you call
- Order ID from your email.
- The email you ordered with.
- Purchase date.
- Lot code from the base, for bottle questions.
Mail returns only to 712 Fifth Avenue, Floor 8, New York, NY 10019, not the office.
Common reasons people get in touch
Where is my order?
Call with your order ID.
I want a refund
Call with your order ID.
Broken seal
Do not use; call the desk.
A fact looks wrong
Email [email protected].
Contact: questions
More answers on the full FAQ page.
How do I contact MemoFlow support?
Call +1 (302) 200-3480 about an existing order or a refund. The website email, [email protected], cannot see orders.
Where do I send a return?
712 Fifth Avenue, Floor 8, New York, NY 10019. Include full name, email and order ID.
Who pays return shipping?
The buyer. Use a tracked service.
How long does a refund take?
3–5 business days after the return is credited, then 5–10 days to show on your card.
Ready to try MemoFlow?
Pick a pack and see the price at checkout. The money-back guarantee is as printed on the listing. Questions first? Every desk is listed above.
Sold through a USA authorized MemoFlow retailer. This site is not the manufacturer and earns when you buy.